Privacy Policy
L’essencce respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect information when you visit our website or use our services.
1
Information We Collect
Depending on how you interact with our website, we may collect :
- Name
- Appointment or service-related information
- Email address
- Technical information relating to your visit
- Telephone number
- Information collected through cookies and similar technologies
- Information submitted through contact or enquiry forms
We aim to collect only information that is relevant and necessary for the purpose for which it is provided.
2
How We Use Your Information
We may use the information we collect to :
- Respond to enquiries and requests
- Maintain and improve our website
- Communicate with you
- Maintain website security and prevent misuse
- Manage appointments and service-related requests
- Comply with applicable legal obligations
- Provide and improve our services
We do not sell your personal data.
3
Appointment Booking and Third-Party Services
Appointment scheduling may involve third-party booking services. When you use an external booking service, information submitted during the booking process may be processed by the relevant service provider according to its own privacy policy and terms.
We recommend reviewing the privacy information of any third-party service before submitting personal information.
4
Health-Related Information
As L’essencce provides Ayurveda and wellbeing services, you may voluntarily provide information relating to your health or wellbeing when making an enquiry or appointment.
Health-related information may constitute sensitive personal data under applicable Swiss data protection legislation. We process such information only where appropriate and for relevant purposes.
Please note: Please avoid submitting detailed health or medical information through general contact forms unless it is necessary for your enquiry or appointment.
5
Cookies and Analytics
Our website may use cookies and similar technologies to ensure proper website functionality, remember preferences, understand website usage and improve the user experience.
We may also use analytics services to understand how visitors interact with our website and improve its content and performance.
Where consent is required for non-essential cookies or similar technologies, we will request consent through the relevant cookie settings.
6
Sharing of Personal Data
We may share personal data with service providers where necessary to operate our website and services. These may include :
Appointment or booking providers
Website hosting and technical providers
Analytics and website performance providers
Communication service providers
Professional advisers
Public authorities where required by law
Where third parties process information on our behalf, we take reasonable steps to ensure appropriate handling of personal data.
7
Data Retention and Security
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, to comply with legal obligations, or to establish or defend legal claims.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
8
Your Rights
Subject to applicable law, you may have the right to :
Request access to your personal data
Request correction of inaccurate information
Request deletion where legally permitted
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
To exercise your rights or ask questions about your personal data, please contact us using the details below.
9
Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and terms.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
10
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, data-processing practices or applicable legal requirements.
Any updated version will be published on this page with the relevant "Last Updated" date.
11
Contact Us
If you have questions about this Privacy Policy or how L’essencce processes personal data, please contact us :
L’essencce
Rue Juste-Olivier 1
CH-1260 Nyon, Switzerland
